Refund Policy

BOOKING PROCEDURE

Once we receive your confirmation mail, we will block the rooms tentatively and confirm on payment of 1 day advance minimum.

You can book your package by making advance payment of 50%. However, you need to make the full payment 30 days before the date of travel. For travel during peak season, you need to pay the full amount at the time of confirmation.

You can make the payment via CREDIT CARD or DEBIT CARD from http://www.luxurystays.in/payment/ (Currently under maintenance). You can also do ONLINE BANK TRANSFER at the below account.

BANK ACCOUNT DETAILS

Account Name - Spherical Getaways
Acc Number - 035405002529
Acc Type - Current Account
IFSC CODE - ICIC0000354
Bank - ICICI
Branch - Coonoor

PAYTM ACCOUNT DETAILS

Luxury Stays - 7899401199

Once we receive the payment, we will send you the RECEIPT acknowledging the amount received and confirming the package.

We will send you the Cottage/Villa VOUCHERS 1 days before travel. Please carry their printouts.

We will send you the driver details 1 day before your travel if you book transport from us.

In case of any emergency situation where villa is not accessible, we will upgrade your stay


CANCELLATION POLICY

  • 15 to 30 days or more before the journey: 10% deduction.
  • 7 to 14 days before the journey: 50% deduction
  • 2 to 6 days before the journey: 75% deduction
  • 48 hrs before the journey or no show: Non refundable

Peak Season Cancellation Policy

Following policy will be applicable in peak seasons included (but not restricted to) below.

30 days or more before the journey: 50% deduction

Less than 30 days before the journey: Non refundable

Peak Seasons (All destinations)

  • 15th August to 18th August
  • 29th August to 1st September
  • 30th September to 6th October
  • 17th October to 27th October
  • 10th Dec to 10th Jan